HealthifyMe App

Healthify

India & Southeast Asia's largest digital wellness platform

Industry:

Health and Wellness

Region:

India, Global

40 0 M+

Users

2,000 0 +

Coaches

11 0 M+

Kilograms lost

Healthify is a mobile health and fitness app combining the power of technology with real health services to deliver measurable impact. It is India and Southeast Asia’s largest digital wellness platform catering to more than 40 million users in 300+ cities. Over 80% of users have experienced a reduction in lifestyle disease indicators.

Non-communicable diseases (NCDs) are the leading cause of death worldwide, constituting more than 70% of all deaths or roughly 41 million people every year.

Of those, 85% of ‘premature’ deaths, classified as occurring between the ages of 30 and 70, are in low- and middle-income countries.1 In India, roughly 4 million people die each year from cardiovascular diseases, respiratory diseases, and diabetes. These diseases account for 16,939 disease adjusted life years lost (DALYs) per 100,000 in India.2 Lifestyle factors such as unhealthy eating habits, tobacco smoking, a rise in alcohol intake and increased urbanisation are all key drivers of the growing burden of NCDs in the country.3 The greatest increase in these factors is among low-income populations.

Globally, for low-income households, NCDs can put a significant strain on finances. These diseases on average lead to higher out-of-pocket healthcare costs than any other disease type.4 This is in large part due to the chronic nature of these diseases and the high cost associated with long-term care. Medical expenses can often result in catastrophic health expenditure for the patients and their household, pulling them into or further into poverty and entrenching inequality in society5. Such high costs can also act as a deterrent for patients who should seek treatment, further adding to the incidence of premature mortality.

Premature deaths due to NCDs have a high socio-economic impact as the affected are most likely the main income earner inthe household.6 On a macroeconomic level, NCDs reduce the productivity of the workforce, resulting in the reduction of overall economic output. It is estimated that every 10% increase in NCD mortality results in a 0.5% reduction in global annual economic growth.7

1 NCD Alliance, The financial burden of NCDs, 2022| 2 GR Menon, Burden of non-communicable disease and its associated economic costs in India, 2022 |3WHO, Non-Communicable Diseases, 2022 |4 Ibid | 5J Kazibwe, The household financial burden of non-communicable disease in low-and-middle-income countries, 2021| 6 Ibid |7 S Behera, Uneven economic burden of non-communicable diseases among Indian households: A comparative analysis, 2021

Mean out-of-pocket-expense by type of disease and healthcare facility (INR) Mean out-of-pocket-expense by type of disease and healthcare facility (INR)
Source: Uneven economic burden of non-communicable diseases among Indian households: A comparative analysis, 2021.
Mean out-of-pocket-expense by type of disease and healthcare facility (INR) Mean out-of-pocket-expense by type of disease and healthcare facility (INR)
Source: Uneven economic burden of non-communicable diseases among Indian households: A comparative analysis, 2021.

Healthify is a fast-growing, digital health service focused on wellbeing, fitness and nutrition, and the largest health and fitness app outside of the US and China.

The company was established to meet the gap in affordable tools for food tracking in India, and to help curb rising obesity rates. Since that time Healthify has expanded its products and services to include nutritional information, artificial intelligence (AI) and smart coaching, exercise libraries, telemedicine, and real-time metabolic health panels to address obesity-related risk.

Healthify offers a wide spectrum of pricing across a variety of products targetingboth mass market and premium segments. As a result of its affordable services and freemium model, 80% of Healthify’s free users are low-income while 60% of its users are in Tier 2, Tier 3, and Tier 4 towns. More than half of the company’s users are female, with several of Healthify’s products specifically targeting female health conditions.

In 2022, Healthify launched HealthifyPro, its flagship fitness plan incorporating smart devices which measure the reaction of the body to certain foods and activities. Already, these products have resulted in a decline in lifestyle diseases for 80% of Pro users and an average 15% drop in users’ blood glucose levels.

The company have been quick to take advantage of the rise of local language models and the advent of Generative AI for products such as their Smart Plans. In partnership with OpenAI, the company has improved its Snap tool, achieving greater accuracy of its photo recognition and encouraging more users to track their foods eaten. Users track food 50% more often with Snap, and this improvement in engagement is expected to lead to a 50% increase in users’ fitness as well.

In addition, conversation length has doubled with the company’s virtual health assistant, Ria, who is now capable of answering complex queries by correlating values from across the platform while AI-supported coaches can respond to clients in half the time.

AI-based smartplans driving growth AI-based smartplans driving growth
Source: Company data. *MAU: Monthly Active Users.
AI-based smartplans driving growth AI-based smartplans driving growth
Source: Company data. *MAU: Monthly Active Users.

In 2021, LeapFrog led a $75 million Series C investment round into Healthify, becoming the first impact investor to back the company and a significant minority shareholder.

LeapFrog’s industry-leading consumer healthcare expertise has been a key asset to the company as it expands its footprint and grows its product offering. In particular, LeapFrog’s focus on affordability and understanding the preferences of low-income consumers has aided in the growth of Healthify’s freemium service. Healthify is currently developing autonomous health agents capable of proactively helping users make healthy choices. Instead of waiting to be triggered by a query, these agents will automatically analyse a user’s health data and make food, sleep, and exercise recommendations.

Improving the geographic reach of the company has also been a key priority, in particular widening services that reach consumers outside of the major cities in India and across other markets such as Malaysia, Indonesia, Singapore, and the US, which has been expedited through effective use of generative AI.

LeapFrog’s Talent Accelerator, its in-house talent development consultancy, has helped evaluate talent for Healthify’s senior management and board while providing advice on board governance systems and best practices.

Impact management and ESG reporting has been a major focus of LeapFrog’s work with the company. The investment team continues to work with Healthify to improve its ESG capabilities by implementing new risk management systems. At a time when ESG factors are increasingly driving investment decisions, LeapFrog sees this work as critical to attracting further impact-focused capital to the business.

With the support of LeapFrog’s consumer healthcare expertise, Healthify is pursuing its long-term target to ‘Healthify a billion people’ and become the world’s top AI-driven consumer health app in the next five years.

Last updated September 2024.